Help me find where to vote in the Target App and other Troubleshooting Tips.
Find where to vote, how to change your store location, and Troubleshooting tips. We encourage you to share these with your supporters - or even create your own voting demo video to guide them.
Updated on July 01, 2026
***New Simplified Voting: Make it easier for supporters to find your organization and vote by sharing this direct Target Circle Community Voting link: https://www.target.com/circle/community-voting
Supporters using the Target app should be taken directly to the voting experience using this link. Those without the app can use the same link in a web browser and, once signed in to their Target Circle account, access voting there.
Add this link wherever you communicate with your community, including social media posts, emails, your website, and QR codes. Rather than explaining multiple steps, simply encourage supporters to open the link, find your organization, and cast their available votes.
***Please note: Because of differences between devices, operating systems, and browsers, your experience of this site may vary. It can also be helpful to uninstall and reinstall the app to fix common app issues.
Supporters using the Target app should be taken directly to the voting experience using this link. Those without the app can use the same link in a web browser and, once signed in to their Target Circle account, access voting there.
Add this link wherever you communicate with your community, including social media posts, emails, your website, and QR codes. Rather than explaining multiple steps, simply encourage supporters to open the link, find your organization, and cast their available votes.
***Please note: Because of differences between devices, operating systems, and browsers, your experience of this site may vary. It can also be helpful to uninstall and reinstall the app to fix common app issues.
To change the store location in the app:
Step 1: Open the Target Circle App. Click on "My Target" on the bottom right-hand side.
Step 2: Scroll down until you see "My store."
Step 3: Click on the blue "Change" button to enter your desired zip code.
Step 4: Repeat Steps 2 and 3 above to cast your votes.
Here is a quick video tutorial on how to change your store location, find the platform to vote, or view past results:
Troubleshooting/Support
If you or your supporters are having trouble finding your organization or casting votes, here are a few helpful steps to try first:
Confirm you are logged into a Target Circle account.
Voting is available to Target Circle members through their Target account. If a supporter is not logged in or has not joined Target Circle, they may not be able to view or cast available votes.
Check your preferred store location.
Target Circle voting opportunities are tied to a guest’s preferred store location in their Target account. If your organization does not appear in the voting list, the supporter may need to confirm that their preferred store is located within the market where your organization is featured. See video tutorial above for help.
Try the Target app and desktop experience.
The voting experience may look slightly different depending on whether someone is using the Target app, mobile browser, or desktop browser. If a supporter has trouble on one platform, encourage them to try another.
Update the Target app.
If using the Target app, make sure it is updated to the latest version. An outdated app may affect how voting options appear.
Confirm whether votes are available.
Supporters should be able to see how many votes they have available on the voting screen. If no votes are available, they may need to earn additional votes through eligible Target purchases before voting again.
Know who to contact.
For questions about your nonprofit’s participation, market placement, approved materials, or if your organization does not appear in the voting list, please contact partners@inpact.com.
For issues related to a supporter’s personal Target account, login, app access, purchase history, or missing votes, the supporter should contact Target Guest Services directly.
Confirm you are logged into a Target Circle account.
Voting is available to Target Circle members through their Target account. If a supporter is not logged in or has not joined Target Circle, they may not be able to view or cast available votes.
Check your preferred store location.
Target Circle voting opportunities are tied to a guest’s preferred store location in their Target account. If your organization does not appear in the voting list, the supporter may need to confirm that their preferred store is located within the market where your organization is featured. See video tutorial above for help.
Try the Target app and desktop experience.
The voting experience may look slightly different depending on whether someone is using the Target app, mobile browser, or desktop browser. If a supporter has trouble on one platform, encourage them to try another.
Update the Target app.
If using the Target app, make sure it is updated to the latest version. An outdated app may affect how voting options appear.
Confirm whether votes are available.
Supporters should be able to see how many votes they have available on the voting screen. If no votes are available, they may need to earn additional votes through eligible Target purchases before voting again.
Know who to contact.
For questions about your nonprofit’s participation, market placement, approved materials, or if your organization does not appear in the voting list, please contact partners@inpact.com.
For issues related to a supporter’s personal Target account, login, app access, purchase history, or missing votes, the supporter should contact Target Guest Services directly.
Please note: in/PACT can help troubleshoot nonprofit participation and campaign-related questions, but we do not have access to individual Target guest accounts, purchase history, or personal voting balances.